本書根據《高職高專教育英語課程教學基本要求》和空中乘務員實際工作需求而設計和編寫,旨在通過真實的行業背景、身臨其境的職業場景、原汁原味的客艙用語、實用豐富的民航知識和有針對性的練習來提高學生英語交際能力和客艙服務水平,實用性強。
全書共20個單元,每單元由四部分組成。其中,每單元的Part One(對話)和Part Two(廣播詞)為本書的重點,應在課堂上重點講解并讓學生充分練習,以達到學以致用的目的;Part Three(語音)應在教師的指導下在課堂上完成;Part Four(閱讀)的內容可以作為泛讀材料,要求學生在課前預習,上課時教師進行檢查,并根據學生掌握的情況進行適當的講解。
本書可作為職業院校空中乘務、航空服務等專業的教材,也可作為航空公司新引進空中乘務員的英語培訓教材,或空中乘務員復訓時英語書面及口語測試的參考材料。
本教材基本以實際客艙服務的程序為順序,共分20個單元。每個單元包含四個部分(Dialogues,Announcements,Phonetics,Reading),并且每一部分都配有針對性的練習,以提高學生的機上英語口頭交際能力、廣播能力,擴大其專業知識面。本教材旨在加強學生機上服務英語基本技能訓練,培養學生實際運用英語的能力,使之在英語會話方面具備空中乘務工作所需要的基本能力。
民航運輸類專業"十二五"規劃教材
《航空工程材料及應用》
《航空液壓與氣動技術》
《飛機構造(第2版)》
《航空電氣設備與維修》
《飛機鉚接裝配與機體修理》
《實用航空醫學基礎》
《客艙服務訓練教程》
《民航服務心理學》
《空乘禮儀》
《空乘英語》
《形體訓練》
《航空運輸地理》
《空乘化妝教程》
《民航旅客運輸》
《民航貨物運輸》
《民航基礎知識應用》
《服務禮儀》
《值機業務與行李運輸實務》
《民航法規與實務》
《服務人員形象塑造》
《航空運輸地理》
《民航國內國際客票銷售》
《航站樓旅客服務》
《民航市場營銷》
《民用航空法實務》
《民航計算機訂座實訓》
《管理學原理與實務》
《民航服務心理與實務》
《客艙服務》
《民航國內國際客票銷售》
《航空概論(含光盤)》
Unit One
Part One Dialogues: Passenger Reception
Part Two Announcements: Welcome and Recheck of Boarding Pass
Part Three Phonetics: American and British Phonetic Symbols in Contrast
Part Four Reading
Unit Two
Part One Dialogues: Arranging Seats
Part Two Announcements: Pre-take off Safety Check
Part Three Phonetics: The Vowels and Consonants
Part Four Reading
Unit Three
Part One Dialogues: Arranging Baggage
Part Two Announcements: Baggage Check
Part Three Phonetics: The Pure Vowels
Part Four Reading
Unit Four
Part One Dialogues: Delay
Part Two Announcements: Welcome after a Delayed Departure
Part Three Phonetics: The Diphthongs
Part Four Reading
Unit Five
Part One Dialogues: Safety Check Before Take-off
Part Two Announcements: Safety Demonstration
Part Three Phonetics: The Explosive and Fricative Consonants
Part Four Reading
Unit Six
Part One Dialogues: After Takeoff
Part Two Announcements: Introduction of Flight Routes and Service Items
Part Three Phonetics: The Affricate, Nasal, Lateral Consonants and the Semi-vowels
Part Four Reading
Unit Seven
Part One Dialogues: Drink Service
Part Two Announcements: Drink and Meal Services
Part Three Phonetics: Syllables and Word Stress
Part Four Reading
Unit Eight
Part One Dialogues: Food Service (I)
Part Two Announcements: Before Landing
Part Three Phonetics: Open Syllables and Closed Syllables
Part Four Reading
Unit Nine
Part One Dialogues: Food Service (If)
Part Two Announcements: Flying at Night and Stopover
Part Three Phonetics: Reading Rules of English Vowel Letters in Stressed Syllables
Part Four Reading
Unit Ten
Part One Dialogues: Abnormal Situations in Service
Part Two Announcements: Apologies for Abnormal Service
Part Three Phonetics: Reading Rules of English Vowel Letters in Unstressed Syllables
Part Four Reading
Unit Eleven
Part One Dialogues: Duty Free Sales
Part Two Announcements: Movies/Duty-free Sales
Part Three Phonetics: Reading Rules of Double Syllables
Part Four Reading
Unit Twelve
Part One Dialogues: In-flight Entertainment
Part Two Announcements: Holidays and Festivals
Part Three Phonetics: Reading Rules of Multi-syllables
Part Four Reading
Unit Thirteen
Part One Dialogues: Jet Lag
Part Two Announcements: Quarantines
Part Three Phonetics: Loss of Plosion and Incomplete Plosion
Part Four Reading
Unit Fourteen
Part One Dialogues: Airsickness
Part Two Announcements: Landing
Part Three Phonetics: Consonants Clusters and Sound Linking
Part Four Reading
Unit Fifteen
Part One Dialogues: Sick Passengers
Part Two Announcements: Cancellation and Staying Overnight
Part Three Phonetics: Reading Rules of Noun+s/es and Verb+ed
Part Four Reading
Unit Sixteen
Part One Dialogues: Helping Passenger Find Lost Articles
Part Two Announcements: Waiting for Clearances
Part Three Phonetics: Sentence Stress
Part Four Reading
Unit Seventeen
Part One Dialogues: Transit Passengers
Part Two Announcements: Landing in Transit
Part Three Phonetics: Thought Patterns and Pausing
Part Four Reading
Unit Eighteen
Part One Dialogues: Filling Out Forms
Part Two Announcements: Unexpected Situations
Part Three Phonetics: Intonation
Part Four Reading
Unit Nineteen
Part One Dialogues: Emergency Procedures
Part Two Announcements: Emergency Procedures
Part Three Phonetics: Use of the Falling Tone
Part Four Reading
Unit Twenty
Part One Dialogues: Pre-arrival and After Arrival
Part Two Announcements: Brace for Impact
Part Three Phonetics: Use of the Rising Tone
Part Four Reading
Words and Phrases
References